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Country of Origin: Turkey
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We mention the exact size of the rugs but it is important to note that due to the manufacturing process the particular size of each rug may differ in length or width. Hand-tufted, hand-knotted, and other handmade rugs may vary in size as a result of their hand-woven construction strategy, while power-loomed and machine-made rugs may vary in size due to the machine looming process.
Please note that the colors of the rug may appear differently depending on the lighting in your home. This is due to the fact that every computer monitor/mobile phone has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your screen. Some pictures and videos are taken under direct sunlight. Some are taken in a studio environment.
If your product is eligible for a refund, you can either opt for cash back in a bank account or get an e-coupon of the equal amount that can be used on our website to get another product instead. In both conditions, refund processing time would be 7 working days.
You may choose to cancel your order any time before the order is processed, kindly contact our Customer Services Team who will be happy to update you on the order status and process a cancellation accordingly.
However, if the order has already been processed, you will receive a notification of the same via SMS/Email and the 'Return and Exchange Policy' will apply accordingly. Furthermore, KNOTS & WEAVERS holds the right to cancel orders for any reason including but not limited to quality concerns, suspicious account activity or if the item ordered is not available in stock.
Major sellers in our industry markup their products 8-10x the actual cost. We do things differently. To bring luxury within reach, we've built relationships with some of the world’s top suppliers to sell directly to you.
At Knots & Weavers you can choose your depth from 3mm to 18mm or more if needed which includes backing. Pile height does affect the weight and cost of the rug. Because the taller piles use more material, they will be slightly more expensive. A thicker pile will create a softer rug with a luxurious feel. Knot density varies with the thickness of the pile.
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